The mediating role of work alienation in the effect of workplace loneliness on nurses' performance

Abstract

Aim The purpose of this study was to determine the mediating role that work alienation has in the effect of loneliness at the workplace on nurses' job performance. Background The literature includes no research on the relationship between nurses' workplace loneliness, work alienation and job performance. The study used work alienation as a mediating variable, which adds to the originality of the study. This study was carried out to contribute to relevant field research. Methods The study used a cross-sectional research design and surveyed 138 nurses working in a public hospital in Turkey. The data were analysed using descriptive statistical methods, Pearson correlation analysis and the PROCESS macro Model 4 in the regression analysis. Results Workplace loneliness has a negative effect on job performance. This negative effect is magnified when work alienation is used as a mediating variable. Conclusion Nurses' loneliness at the workplace and work alienation leads to a decline in their job performance. Implications for Nursing Management Nursing managers should take into consideration that nurses' feelings of workplace loneliness and alienation can reduce the nurses' job performance. When managers create formal and informal support networks, it can reduce nurses' negative feelings of loneliness and alienation. Thus, helping nurses to perform better at work.