Açık Akademik Arşiv Sistemi

Browsing Araştırma Çıktıları / Research Outputs by Subject "public transportation"

Browsing Araştırma Çıktıları / Research Outputs by Subject "public transportation"

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  • Service Quality in Rail Systems: Listen to the Voice of Social Media 
    Guner, Samet; Taskin, Kamil; Cebeci, Halil Ibrahim; Aydemir, Emrah (SAGE PUBLICATIONS INC, 2023)
    Service quality is essential to increase and maintain user loyalty to the railway system. In the literature, surveys have been used to measure user satisfaction, and mathematical methods have been applied to quantify the ...