Browsing Endüstri Mühendisliği / Industrial Engineering by Author "Demirer, Ahmet"

Now showing items 1-2 of 2

A framework for balanced service and cross-selling by using queuing science

Kula, Ufuk; Akbilek, Nevra; Demiriz, Ayhan (SPRINGER, 2009)

Contact centers are complex call centers to handle large volume of inbound, outbound or both types of calls depending on the business purpose. Call centers assume the role of the primary contact medium for many companies ...
Re-mining item associations: Methodology and a case study in apparel retailing

Demirer, Ahmet; Kula, Ufuk; Demiriz, Ayhan (ELSEVIER SCIENCE BV, 2011)

Association mining is the conventional data mining technique for analyzing market basket data and it reveals the positive and negative associations between items. While being an integral part of transaction data, pricing ...