Kamu Kurumlarında “Sanal Aylaklık” Sorunu Konusunda Yönetici Görüşleri: Bir Durum Çalışması

Abstract

Bilgi ve iletişim teknolojilerindeki gelişmeler, genel olarak insanların ve özel olarak işgörenlerin yeni alışkanlıklar edinmelerine neden olmaktadır. Özellikle, hyperlinkler aracılığıyla bağlanılan web sayfalarından oluşan ve tam bir etkileşim imkânı vermeyen, statik web içeriklerinden, karşılıklı etkileşim özelliği güçlü web 2.0. tabanlı internet altyapısı, işyerlerinde sanal aylaklığa neden olmaktadır. Bu araştırmada işyerinde verimlilik kaybına neden olduğu varsayılan “sanal aylaklık” konusunda yönetici görüşlerinin incelenmesi amaçlanmıştır. Araştırma nitel araştırma desenlerinden durum çalışması desenine göre tasarlanmıştır. Araştırmanın örneklemi amaçsal örnekleme tekniklerinden ölçüt örnekleme tekniğine göre belirlenmiştir. Araştırma verileri kamu kurumlarında yönetici pozisyonunda olan 14 kişilik bir çalışma grubundan elde edilmiştir. Verilerin toplanmasında yarı yapılandırılmış görüşme formu kullanılmıştır. Toplanan veriler içerik analizine göre analiz edilerek çeşitli yorum ve önerilerde bulunulmuştur. Araştırma bulgularına göre “sanal aylaklık” kamu kurumlarında yaygın bir sorundur ve ne yazık ki bir çözüm bulmakta kolay olmamaktadır. Bilgisayar ve cep telefonu gibi mobil cihazların işyerinde amacı dışında kullanılması zaman, performans ve verimlilik kaybına neden olmaktadır.

Developments in information and communication technologies cause people in general and employees_x000D_ in particular to acquire new habits. Especially, the web 2.0, which consists of web pages linked through_x000D_ hyperlinks and does not allow full interaction, is static web content, with strong interaction feature based_x000D_ internet infrastructure causes cyberloafing in workplaces. In this study, it is aimed to examine the_x000D_ opinions of managers about cyberloafing which is assumed to cause productivity loss in the workplace._x000D_ The research was designed according to the case study design, one of the qualitative research designs._x000D_ The sample of the study was determined according to the criterion sampling technique, which was one_x000D_ of the purposive sampling techniques, and the research data were obtained from a working group of 14_x000D_ people in public institutions. Semi-structured interview form was used to collect data. The collected data_x000D_ were analyzed according to content analysis and various comments and suggestions were made._x000D_ According to the research findings, cyberloafing is a common problem in public institutions and_x000D_ unfortunately it is not easy to find a solution. Misuse of mobile devices such as computers and mobile_x000D_ phones causes loss of time, performance and productivity at the workplace.

Developments in information and communication technologies cause people in general and employees in particular to acquire new habits. Especially, the web 2.0, which consists of web pages linked through hyperlinks and does not allow full interaction, is static web content, with strong interaction feature based internet infrastructure causes cyberloafing in workplaces. In this study, it is aimed to examine the opinions of managers about cyberloafing which is assumed to cause productivity loss in the workplace. The research was designed according to the case study design, one of the qualitative research designs. The sample of the study was determined according to the criterion sampling technique, which was one of the purposive sampling techniques, and the research data were obtained from a working group of 14 people in public institutions. Semi-structured interview form was used to collect data. The collected data were analyzed according to content analysis and various comments and suggestions were made. According to the research findings, cyberloafing is a common problem in public institutions and unfortunately it is not easy to find a solution. Misuse of mobile devices such as computers and mobile phones causes loss of time, performance and productivity at the workplace.