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Toplam Kalite Yönetimi’nin iç müşteri memnuniyetine etkisinin değerlendirilmesi

Kuğuoğlu, İrfan (Sakarya Üniversitesi, 1998)

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Author
- Kuğuoğlu, İrfan (1)
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- Müşteri memnuniyeti (1)
- TKY (1)
- Toplam kalite yönetimi (1)
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- 1998 (1)
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