An Example of Merit Analysis for Digital Transformation and Robotic Process Automation (RPA)

Abstract

In the study, Merit Analysis was carried out within the scope of a project decision for Robotic Process Automation (RPA) technology and its application. In recent years, businesses have been very interested in RPA technology. RPA technology provides the opportunity to record the digital works that the employees do very intensively and repetitively during the day and then to do it alone and very quickly. The robot (digital) with artificial intelligence can eliminate the human requirement in routine work if the process underlying the work is properly defined. In this context, the RPA study was evaluated with the Merit analysis, and the breakeven point was obtained.