THE REMOTE WORK NIGHTMARE: REMOTE SUPERVISION MECHANISMS USED BY HUMAN RESOURCES MANAGERS IN REMOTE WORKING

Abstract

Emerging in 2020, Covid-19 has forced businesses worldwide to contend with an unpredictable crisis. In this period, more and more businesses turned to remote work as health protection, and daily workflow was required. This new reality of working life has raised further questions for Human Resources (HR) managers who are accustomed to having employees actually at work. In this context, in this study, HR managers were asked to answer the question, Do the employees really work? It is aimed to determine the methods of dealing with the question. In the study, enterprises included in the list of Turkey's 500 largest industrial enterprises (ISO 500), which manage a larger audience in terms of the number of employees, were determined as the universe. Semi-structured interviews were conducted with the HR manager of a business selected from each of the twenties. Qualitatively oriented content analysis was conducted on the data obtained from the interviews with 25 HR managers. Data visualization of the findings was carried out with MAXQDA 2020. As a result of the study, it was determined that control mechanisms such as determining accessible hours, determining performance standards, remote computer access, and monitoring software used were used during remote working. In addition, it is among the findings that direct monitoring from the camera is a widely used control mechanism.